AI-Native Help Desk for Customers & Employees
Combine an AI assistant that knows your docs with built-in ticketing for when humans need to step in. Set up in under 30 minutes. Answer anywhere. Keep your data private.
Grounded AI Answers with Citations
Ingest your KB, docs, and website; deliver instant, accurate answers in your Intranow help desk, web chat, email and Slack.
- Automatic content indexing & refresh
- Human handoff & full ticket context
- Resolution rate & deflection reporting
Key Features
AI automation where it counts, with the control of a conventional help desk.
AI-Native Design
Built for AI from the ground up—grounded answers with citations, not bolt-ons.
Customers & Employees
One platform for customer support and internal IT/HR assistance across every channel.
Human-Led Help Desk
Full suite for agents: ticketing, routing, SLAs, and seamless AI → human handoff.
Setup in Under 30 Minutes
Connect content, drop in the widget, or add Slack . Go live fast.
Transparent Pricing
Predictable caps and feature based pricing, not bloat.
Auto-Index & Train
Automatically index your content and keep the AI current as your docs evolve.
Ticketing, Routing, Email & Reporting
Modern help desk workflow: email integration, rules-based routing, SLAs, and dashboards your team can trust.
Resolution Rate Reporting
Track AI deflection, measure automated vs. human-resolved cases, and spot gaps in your content.
How It Works
- Connect your content — paste a URL, upload PDFs/Markdown, or sync Drive/Confluence.
- Add your channels — web widget, email autoresponder, Slack.
- Measure & improve — see resolution rates, feedback, and “unanswered” insights.
Privacy by Design
Your data remains private and under your control. It is not used to train GPT or any public models.
Standard Help Desk + AI
Keep your proven human workflows and supercharge them with AI where it saves time and improves accuracy.
Ready to reduce ticket volume?
Launch an AI-native help desk that resolves repetitive questions fast — and hands the rest to humans.
Start Free Pilot